Francine Kollias, Metropolitan Public Affairs Specialist from the Social Security Administration’s regional office, returned last night to introduce us to the many time-saving features available on Social Security’s updated website, www.socialsecurity.gov. In case you missed the meeting, her powerpoint presentation can be found here.
Need to change your address or request a benefit statement? You can do that online. Want to know your full retirement age or how to calculate your retirement benefits? You can do that online. Are you dreading having to endure the long lines at the Social Security office or listening to muzak while you wait on hold? Go to the website instead.
Ms. Kollias showed us how most of our social security questions and requests for forms and information can be taken care of through the website. Some features will require that you set up a password, a simple process, but many do not. Ten years in the making, Kollias reassured us the new website is entirely secure.
For a video preview of the many services available on the website, view these PSAs (public service announcements) with celebrity spokesperson Patty Duke. Patty reprises her dual role as a pair of twin cousins, Patty and her more sophisticated cousin, Cathy. Great fun!
